Frequently Asked Questions
Everything you need to know about our handcrafted heritage footwear.
How do I determine my correct boot size?
Our boots typically run a half-size larger than standard athletic shoes. We recommend sizing down by 0.5 for the best fit, ensuring there is a slight amount of room in the toe box.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure the soles are not marked or scuffed before returning.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. Expedited shipping options are available at checkout for those who need their boots sooner.
How should I care for my leather boots?
To maintain the longevity of your boots, we recommend applying a high-quality leather conditioner every 3-6 months and using cedar shoe trees to maintain their shape.
Are your boots water-resistant?
While our high-quality leathers offer natural resistance to light moisture, they are not fully waterproof. We recommend applying a specialized water-repellent spray for extra protection in wet conditions.
Can your boots be resoled?
Yes, most of our footwear features Goodyear welt construction, which allows them to be resoled multiple times by a professional cobbler, extending the life of your investment.